Account Features
Relay is a financial technology company that partners with Thread Bank (FDIC insured) to offer business checking accounts. What makes Relay unique in the business banking space is its multi-account architecture: you can create up to 20 separate checking accounts under a single business, each with its own routing number, account number, and debit card.
This design is specifically built for the Profit First methodology — a cash management system created by Mike Michalowicz where business owners allocate every dollar of revenue into purpose-specific accounts before spending. A typical Profit First setup at Relay looks like this:
- Income Account — all revenue deposits land here first
- Profit Account — 5-20% of revenue, untouched except quarterly distributions
- Owner's Pay Account — your salary allocation
- Tax Account — 15-35% of revenue set aside for quarterly taxes
- Operating Expenses Account — the remainder, used for day-to-day business costs
Relay lets you set up automatic allocation rules: when revenue hits your Income account, Relay splits it across your other accounts by the percentages you define. No manual transfers needed. According to Relay, the auto-allocation processes within minutes of each incoming deposit.
Beyond the core Profit First accounts, many Relay users create additional accounts for specific purposes — a Marketing account, a Payroll account, a Materials account, an Emergency Fund. With 20 accounts available, there's room for granular financial organization.
Interest Rates
Relay does not offer interest on any checking account balances. There is no APY, no savings product, and no cash management feature like Mercury's Treasury. Your balances sit at 0% across all 20 accounts.
This is a real opportunity cost for businesses with significant balances:
- $50,000 total across Relay accounts: $0/year in interest
- $50,000 at Bluevine: $1,000/year at 2.0% APY
- $100,000 total across Relay accounts: $0/year
- $100,000 at Bluevine: $2,000/year
Some Profit First practitioners solve this by keeping their Profit and Tax accounts at Bluevine (to earn interest on those larger, longer-held balances) and using Relay for the operational accounts. This dual-bank approach adds complexity but can be worth it for businesses holding $50,000+ in reserve accounts.
Fee Structure
Relay offers two tiers:
- Relay Free: $0/month — includes up to 20 accounts, 50 virtual cards, ACH transfers, mobile check deposit, QuickBooks/Xero integration, and auto-allocation
- Relay Pro: $30/month — adds same-day ACH, outbound wire transfers, priority support, and advanced reporting
The free plan is genuinely comprehensive — most small businesses can run the full Profit First system without paying $30/month. The Pro plan makes sense if you regularly send wire transfers (they're only available on Pro) or need same-day ACH for time-sensitive payments.
Based on Relay's published fee schedule, there are no hidden fees on either plan. ACH transfers are free on both tiers. Debit card transactions have no per-transaction fees. The only additional cost on the free plan is if you need wire transfers — you'll need to upgrade to Pro.
Integrations
Relay's integration focus is on accounting — which makes sense, since Profit First users need their multi-account structure to sync cleanly with their bookkeeping:
- QuickBooks Online: Real-time bank feed for all 20 accounts. Each account maps to a separate bank feed in QuickBooks, making reconciliation straightforward. Users report the sync is reliable across multiple active accounts.
- Xero: Two-way bank feed integration. Same multi-account mapping as QuickBooks.
- Gusto: Payroll funding directly from your Payroll account.
- Zapier: Basic automation support — trigger actions when deposits arrive or balances change.
Relay does not offer a public API. If you need programmatic banking access or custom financial workflows, Mercury is the better choice. For standard accounting integration, Relay's QuickBooks and Xero connections are solid and handle the multi-account complexity well.
Mobile App
Relay's mobile app covers all the essentials across all your accounts and is available on both iOS and Android. You can view balances for all 20 accounts on a single dashboard, transfer between accounts, deposit checks (mobile deposit), send ACH transfers, and manage debit cards.
The app displays your Profit First allocation percentages and shows real-time balances for each account — useful for quick checks to make sure your tax or profit accounts are properly funded. Push notifications alert you to deposits, transfers, and large transactions across any account.
One notable feature: the app shows a "total across all accounts" view alongside individual account balances, giving you both the bird's-eye and detailed view in one screen. For Profit First users tracking 5-10 accounts, this is a time saver.
Customer Support
Relay offers support via live chat, email, and phone. Hours are Monday-Friday, 9am-8pm ET, with chat available during those hours.
- Live chat: Available during business hours for quick questions
- Email: Relay offers email support for non-urgent inquiries
- Phone: Available on request; typically scheduled within the same business day
Users report that support quality is above average. Relay's support team understands the Profit First methodology and can help configure auto-allocation rules — not just troubleshoot basic banking issues. Relay Pro customers get priority support with faster response times. Weekend support is not available on either plan.
Relay vs Bluevine vs Mercury vs Novo
| Feature | Relay | Bluevine | Mercury | Novo |
|---|---|---|---|---|
| Monthly fee | $0 (Pro: $30) | $0 | $0 | $0 |
| APY | 0% | 2.0% | Treasury: 4-5%* | 0% |
| Sub-accounts | Up to 20 | No | 2-4 accounts | 10 reserves |
| Auto-allocation | Yes | No | No | Manual transfers |
| Virtual cards | Up to 50 | No | Unlimited | No |
| Wire transfers | Pro plan only | $15 dom / $25 int'l | Free | $25 domestic |
| Best for | Profit First budgeting | High balances, interest | Startups, API | Freelancers, simple |
*Mercury Treasury yields fluctuate with market rates and funds are not FDIC insured.
Who Relay Is Best For
- Profit First practitioners — 20 accounts with auto-allocation is purpose-built for the methodology
- Businesses using envelope budgeting — separate every dollar into purpose-specific accounts
- Owners who want financial discipline — when money is pre-allocated, you only spend what's in the Operating Expenses account
- Teams with multiple cardholders — up to 50 virtual cards assigned to specific accounts with spending limits
- QuickBooks/Xero users — multi-account bank feeds make reconciliation clean
Who Should Consider Alternatives
- Businesses wanting to earn interest — Bluevine's 2.0% APY makes real money on balances; Relay earns nothing
- Tech startups needing API banking — Mercury's full REST API and developer tools are in another category
- Businesses sending regular international wires — Mercury includes free international wires; Relay requires the $30/month Pro plan
- Freelancers wanting simple, single-account banking — Novo is a cleaner choice if you don't need multi-account budgeting
- Cash-heavy businesses — Relay has no cash deposit option; Bluevine comes closest with Green Dot deposits
Relay Pros
- ✓Best bank for Profit First methodology — up to 20 accounts
- ✓Auto-allocation splits deposits by percentage automatically
- ✓Excellent QuickBooks and Xero integration across all accounts
- ✓Up to 50 virtual debit cards with team spending controls
- ✓No monthly fees on the standard plan
- ✓Each account gets its own routing and account number
Relay Cons
- ✕No cash deposits — fully online, no branch network
- ✕No APY on any account — your balances earn zero interest
- ✕Wire transfers require Pro plan at $30/month
- ✕Less brand recognition than Bluevine or Mercury
- ✕No API access for custom financial automations
Verdict: Best Business Banking for Profit First
If you practice Profit First or any envelope-style budgeting, Relay is the only business bank designed specifically for that workflow. Up to 20 checking accounts with automatic allocation, 50 virtual cards, and clean QuickBooks/Xero integration — all on a free plan. The trade-off is no interest on balances and no cash deposit option, but for business owners committed to financial discipline through pre-allocation, Relay removes the friction that makes Profit First hard to maintain at other banks.